Shipping and return policies for Estocar

Shipping Info
We ship via United States Postal Service only. All eligible shipments include a tracking number.

We ship all out orders in plain packing material, either USPS-issued envelopes or boxes, plain boxes, or yellow bubble-padded mailers. No information regarding the contents of your order is printed on the outside of the envelope, and no product or lifestyle oriented marketing material or messaging will appear on the outside of the package.
Return Policy
What if this shipment appears to be incomplete?
Your shipment may have shipped in two parts. We do send an emailed shipment notification including tracking number for all domestic shipments. Please feel free to contact us for detailed information.

What if this shipment arrived damaged or broken?
Please contact us and we will arrange to reship or resolve the matter to your satisfaction.

What if this shipment appears to be incorrect?
If this shipment does not reflect the order you placed or if you are uncertain about the items you have received, please contact us and we will work with you to resolve the matter.

How do I arrange for a return?
Please email and we will provide you with instructions regarding our returns process.